Collection service

Floriculture-related companies can settle with each other through Royal FloraHolland. This might include hauliers settling with growers, or packaging companies charging their costs on to buyers. This is only possible with consent from all the parties involved. The companies must both be associated with Royal FloraHolland.

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Your benefits

  • You save time and prevent errors.
  • By making use of the Collection Service, your money is secured.
  • No more manual payments.
  • We take care of the financial processing for you.

What does it cost?

The Collection Service is a paid service. If you would like more information, please get in touch with our Contact Center at +31 (0)88-7898989.

How does it work?

  1. First, there must be a signed agreement between Royal FloraHolland and the person who wants to use the Collection Service.
  2. Next, there must be a signed Collection authorization between the parties involved. By means of this authorization, a link is made in the system between buyer and user of the service. Only then can transactions be settled between the two parties. The signed agreement and/or collection authorization should be sent to:
  3. After the authorizations are in order, the user can submit the transactions in a CSV file. The collection lines are processed by Royal FloraHolland every Tuesday at 12:00. This settlement is visible on the payment statement, which you can view on Account Online.

For questions about the content of a transaction, please contact the person who submitted the transaction.