Collecting and returning packaging
Returning and collection of packaging is possible at all locations. Guidelines apply for the returning and collection of packaging. In this way we ensure a high-quality packaging pool together and we keep the costs under control.
General guidelines
Packaging card
You will always need a packaging card to have packaging collected. Have you ordered your packaging card yet?
Always announce collecting or returning packaging
Would you like to return or collect your packaging? You always announce this digitally and easily in advance via Packaging Online.
What is Packaging Online?
Via Packaging Online you can easily order packaging and announce returns digitally. You also have insight into your packaging transactions up to three months after the transaction. You decide how to announce your transactions - via the online application (Webview) in 'My Royal FloraHolland' or on your PC or via the Royal FloraHolland web application.
Aalsmeer
Collecting and returning Aalsmeer
Eelde
Additional guidelines returning packaging Eelde
A few additional guidelines apply to ensure a smooth and efficient process for both customers and our employees:
- Return your packaging on auction trolleys.
- Arrange the packaging according to code and colour.
- Make sure the packaging is clean: no rubbish or stickers in or on the packaging.
- Attach the fixed shelves at the bottom of the auction trolley.
- Stack plant packaging 25 high and cut flower packaging 15 high.
- Return shelves with deposits separately and do not stack packaging on them.
We work with packaging receipt booklets. Please fill in a packaging receipt before returning the packaging. We can then compare our packaging collection receipt with your receipt. We can immediately see if there are any discrepancies in the numbers and we can rectify any errors. If you do not return the packaging according to the guidelines, we may not accept the packaging. You then have another opportunity to submit the packaging in the right way.
Location
Next to dock 7. The location is given on the signboards on the premises.
Opening hours
| Monday | 5.30 am - 4.30 pm |
| Tuesday | 5.30 am - 12.00 pm and 12.45 pm - 4.30 pm |
| Wednesday | 8.00 am - 4.30 pm |
| Thursday | 8.00 am - 4.30 pm |
| Friday | 5.30 am - 12.00 pm and 12.45 pm - 3.00 pm |
Services
Do you want to collect your packaging after closing time?
- Place your order before 3.00 pm on the telephone number to the right.
- If you phone or fax after 3.00 pm, we will prepare your order the next day.
You can collect your ordered packaging at a centrally located, camera-secured place in the flower auction. The packaging will be placed here at your own risk. Another option is delivery via collective transport. In this case, order your packaging from your collective haulier.