Direct flows order check

It does occasionally happen that you and the supplier cannot agree on the quality of the products supplied. An independent third party can help out in that case. A chain advisor from Royal FloraHolland inspects the order.

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Your benefits

  • You are assured of an unbiased check.
  • A solution is quickly reached.
  • Your business relationships remain unaffected due to the professional manner of dealing with the dispute.

What does it cost?

You will find the rates for this service under 'Other customer rates', on the page Customer rates.

How does it work?

You contact a chain advisor of Royal FloraHolland, usually via Customer Services. The advisor inspects the lot on the basis of the agreed quality specifications and writes a report. Both parties receive this report the same day, unless you have arranged something else.