Customer rates

We have listed the most important rate changes as of 1 January 2026 for you:

• The marketplace contribution for direct sales will remain €1,000 for main numbers and €500 for sub-numbers.
• The service charge for direct flows will not be increased and will therefore remain the same as the rate for 2025.
• The suspension of the service charge for direct orders placed and/or financially settled via Floriday will be extended, as was the case last year.
• The transaction charge for purchases at the clock will increase from €1.85 to €1.91 per transaction.
• The rates for the financial settlement of orders, such as the use of an eWallet, will not be increased and will remain the same as they are now.
• New volume limits will apply to the ‘buyer-to-buyer settlements’ service. This will result in five scales in 2026, compared to seven at present. The rates for the first and second scales will increase from 1% to 1.20% and from 0.8% to 0.9% respectively.
• The rental rates for box and office space will increase by 2.9% (CPI index) in accordance with the contract.
• The rates for transport packaging will be increased by an average of 1.5%. The rates for lock plates will remain unchanged.
• In consultation with the Customer Platform, the kick-back fee will remain €0.01 in 2026 for all transport packaging that currently have a kick-back fee. The earlier plan to completely discontinue the kick-back in 2026 will not be implemented. Instead, Royal FloraHolland will increase the rental rate for all reusable plant trays and all reusable buckets by €0.01 for buyers. This also applies to the Fc577 and Fc588, for which no kick-back fee currently exists. We will not be increasing the rental prices for support shelving and reusable flower boxes, and the kickback for these transport packaging will also remain unchanged.
• Energy rates will be reduced at all hubs except the Eelde hub. The grid charge will decrease at Naaldwijk and increase slightly at Rijnsburg and Aalsmeer. The fixed rate at Eelde will increase from €48.67 to €50.13.
• All other rates will increase by an average of 3.0% (according to the DPI index).
   

More information about the marketplace contribution

An administration number that has access to direct purchasing also has access to current price information for flowers and plants. With the marketplace contribution, we will now charge the actual market value of viewing this price information. The marketplace contribution will be charged to each administration number with access to this price information, regardless of whether actual direct purchases are made. The marketplace contribution will be collected annually per administration number, just like the registration fee used to be. Do you have one administration number in your account? Then this is your main administration number. Do you have multiple administration numbers? The number on which you processed the most direct sales last year is your main administration number. Any other administration numbers are registered as your additional numbers.

View all 2026 rates for our services per component.