Minimise your direct trade risks
Are you facing a claim, or the buyer fails to purchase as agreed? Or are you unable to fulfil your contract agreements? The Order and Risk Advice department can support you in the event of conflicts, or provide advice on rights and obligations with disputes in direct trade.
If this relates to a Royal FloraHolland contract or Royal FloraHolland terms and conditions, legal advice and our support are always free. If changes have been made or if you have used your own terms and conditions, then fees will apply.
Royal FloraHolland's experienced Order Risk Advisors have sector expertise, and specialise in efficiently settling disputes relating to selling through direct trade. Based on the agreements made, you receive advice on how to lodge a complaint with the other party, or how to respond to a complaint received. The aim of this is to reach a solution acceptable for both parties.