Please return packaging on three separate trolleys: one trolley with boxes, one with packaging that cannot be rinsed and one with packaging that can be rinsed.
Return packaging in separate trains: one with boxes, one with packaging that can't be cleaned, and one with packaging that can be rinsed. One train will have the original white coupon from your returns booklet. The other trains will have the pink copy of it. The yellow copy remains in the booklet. The returns booklets are available from the Logistic Supplies Department. There are 25 coupons in a booklet (4 copies of each), which costs €2.95. If you have any questions about the regulations governing returns, please contact Customer Services.
To collect packaging, you need a grower's number and a pin code. You can request a pin code from Customer Services.
Logistic Supplies Department (previously called Packaging): the entrance to the office is located in the L3 space. Its location is given on the signage on the terrain.
Opening hours of packaging shop (day and evening)
Monday to Friday 6.00-16.30 o'clock
Monday to Thursday, 07:00-22:00 o'clock
Friday, 07:00-15:30 o'clock
Saturday, 09:00-14:30 o'clock
Sunday, 19:00-21:00 o'clock
Opening hours of packaging shop (night)
Sunday to Thursday, 22:00-04:00 o'clock
To make use of this service, always call upon arrival: 071-4094910 (Receipt Grading Ranking Department).
Packaging can also be ordered by growers who collect it themselves or have it collected by a collective transport service. Your bulk packaging orders should preferably be submitted by you or your collective transporter in writing before 12:00. If you place a subsequent order between 12:00 and 17:00 on Monday to Thursday, this order will not be ready until after 19:00.
The ordered packaging can be collected from 19:00 from the Receipt Grading Ranking Department (OSO). Please remember to call them upon arrival: 071-4094910 (Receipt Grading Ranking Department).