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Auction trolleys
Rapid delivery to your buyers begins with the right logistic supplies. That is why buyers of Royal FloraHolland can make use of trolleys at every auction location. They are easy to use and load, and simple to return, saving you time and money.
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Grower
Auctioning with CC-containers
The majority of flowers and plants are auctioned on trolleys. But if your customers are exporters who want to transport your plants directly to their customers, then auctioning with CC-containers is more efficient. Your customers do not have to transfer the products. Auctioning with CC-containers is possible at the Aalsmeer and Naaldwijk locations. From 4 January 2021, the sample trolley will no longer be shown at CC auctions.
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Grower, Third Party
Auctionprocess alerts
Sign up for our messaging service via WhatsApp. This way you are always immediately aware of a failure in the auction process at the Aalsmeer, Naaldwijk and Rijnsburg locations. Read below how you can activate the service yourself. Do you need help? Then use the Call me button. Our customer service will then contact you.
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Grower
buying property
Do you want your company to grow? Would you like to buy your own building? Or are you looking for a suitable location or ground on which to develop your own commercial property? On the terrains of Royal FloraHolland, we offer you every possibility for a commercial space of your own with its own look, close to the trade and distribution centre of the horticultural market.
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Grower
Catering
You like to focus exclusively on your commercial activities. So it is great to have your business and event catering properly arranged. Royal FloraHolland works together with Facilicom. You can also call on their catering services.
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Grower
CC containers
Rapid delivery to your buyers begins with the right logistic supplies. As a buyer of Royal FloraHolland, there are CC containers available for your use at every auction location. CC containers are narrow roller containers that are primarily suited for transporting plants. You can easily collect or return these containers and just pay for use, storage and handling.
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Grower
Cleaning services
It is much more pleasant to work in a clean commercial space. And certainly it if doesn't mean any extra work for you. Royal FloraHolland collaborates with Facilicom, and you can also make use of their cleaning services.
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Third Party
Clock delivery message
With the Clock delivery message service, you already know before your products arrive which lots precisely are on their way and which trolleys they are on. This makes the reception process in your box simpler, faster and more efficient.
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Grower
Clockview
You can't always be at the auction, but you still want to know how your products are doing at the clock. With Clockview you see and hear what is actually happening at the clocks on your laptop or PC.
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Grower
Clustering clock products
You can auction your products together with those of other growers in a cluster, under one cluster name. This augments the name familiarity and recognisability and usually has a positive effect on the price-setting of your product. With the Clustering clock products service, we ensure that your products are presented together at the clock, even when they are supplied at different times throughout the day.
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Third Party
Collection Service
Floriculture-related companies can settle with each other through Royal FloraHolland. This might include hauliers settling with growers, or packaging companies charging their costs on to buyers. This is only possible with consent from all the parties involved. The companies must both be associated with Royal FloraHolland.
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Grower, Third Party
Connect Logistics
With Connect logistics from Royal FloraHolland, you deliver your direct trade products in one go for all your customers at the auction. We ensure that your customers on the auction grounds receive your products via the internal transport system quickly and in good condition, so their handling process can be efficiently organised. This leads to satisfied customers and saves you time and money.
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Grower
Continuous auction Flowers
Naturally, you want to earn the greatest profit with your products, for the lowest cost. With the Continuous auction service, you can supply one lot of flowers in several deliveries and still auction them as one lot, for example, if they don't all fit in one truck. That usually promotes a better price-setting.
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Grower
Correction of supply information
You prepare your supply information carefully, but occasionally an error can creep in. The information no longer matches your lot. With the Correction of supply information service, we inform you of any deviations we find, via e-mail or SMS. This allows you to correct it immediately, prevents unnecessary costs and claims, and improves your reliability.
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Grower
Debtor alert
In case of a big change in a customer’s payment situation, we will inform you via a Debtor alert. This will allow you to take measures in order to reduce your debt risk and to make a timely choice about the destination of your trade.
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Grower
Direct flows order check
It does occasionally happen that you and the supplier cannot agree on the quality of the products supplied. An independent third party can help out in that case. A chain advisor from Royal FloraHolland inspects the order.
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Grower, Third Party
Dock reservation
With Dock reservation you unload and load your freight in one go. You save time and energy for other journeys.
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Grower, Third Party
Dock services
Are you looking for a reliable partner to take over the receipt of your international horticultural products at the auction? Royal FloraHolland Dock services is ready seven days a week, 24 hours a day to receive your products (imports). We provide support for the necessary inspections and checks, sort your products by size and deliver them to the auction location of your choice in Aalsmeer, Naaldwijk or Rijnsburg.
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Grower, Third Party
e-Invoice
With e-Invoice you receive your invoices from Royal FloraHolland in XML and EDI-format, which can be easily read into your own systems. This allows you to automate control over the orders in your supply system. That saves you time and prevents mistakes.
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Grower, Third Party
Financial statements
With our financial statements you have insight into all your revenue and costs via Royal FloraHolland. This enables you to check and adjust your accounting in one session. That makes life easier and saves time. You can have your financial statements sent to you weekly or monthly. You will also receive a free annual statement for each auction location automatically.
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Grower, Third Party
FloraMondo
Customers are making greater demands. They want to order from a broad and deep assortment of flowers and plants in increasingly smaller quantities. This makes the sales process more complex and often more expensive. With Auction presales via the digital trade platform FloraMondo, you can sell small quantities and realise a better price, without additional transport costs.
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Grower
Floriculture direct
Floriculture Direct is the logistic delivery centre for the direct flows at Trade Parc Westland in Naaldwijk. We speed your direct trade products from the dock to your customers. You can find us among your customers at TPW Venus and Jupiter.
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Grower
Flower handling services
You cultivate plants with care and passion. And you want your lovely but fragile products to be handled with care also. Flower handling services (FHS) of Royal FloraHolland supports you by carefully packaging, selling and transporting your products, and we ensure that they are delivered to the customer. We also advise you about sales, quality and assortment. You save time and energy, you are assured of an efficient and careful logistics process, and you expand your sales opportunities. Our motto: ‘Your flowers, our care’.
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Grower, Third Party
Flowers@sea solutions
Do you want the lowest possible transport costs, while maintaining the quality of your cut flowers? Would you like to be certain that your products arrive beautiful and sturdy at your buyers? That is precisely what Flowers@sea solutions ensures. The optimal container climate during transport by ship from Kenya keeps your products in top condition.
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Grower, Third Party
Foldercheck
Foldercheck gives you insight into the promotions of more than 100 retailers in 20 European countries. You can see when your product is advertised by which retailers and at what price. This allows you to respond better to advertisements, prices and promotions of supermarkets, DIY stores and garden centers. Foldercheck keeps you up to date on promotions within your sector and as a grower you can maximize the potential of the retail channels you supply.
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Grower
Future orders support
You want to be certain that your agreements are realistic and that you can deliver the quality that your customer is counting on. Then make use of the Future orders support for direct trade via Royal FloraHolland. You avoid disappointments and limit your financial risks.
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Grower
Grower-to-grower scheme
Would you like to be able to purchase ornamental plant products from fellow growers, so that you can sell them again (along with your own cultivation) through Royal FloraHolland? The grower-grower scheme (Kweker-Kweker Regeling in Dutch, KKR for short) facilitates sales between growers, avoiding or limiting double levies. This is subject to the condition that the grower who purchases the products resells them via Royal FloraHolland. The purchasing grower signs a contract with Royal FloraHolland for this purpose.
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Grower, Third Party
Image Bank
With representative photos you present your product optimally to your customers and you advance further in your personal digitisation process. Place your product photos in the Image bank of Royal FloraHolland so your customers can easily transfer your photos to their own webshop. This adds to your reputation as a reliable supplier and expands your marketing possibilities.
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Grower, Third Party
Logistic supplies online
You want to serve your customers quickly and optimally. Since you need to focus on that, the less time you spend on secondary matters, the better. Logistic Supplies online gives you quick and easy insight into the administration of your CC containers and lock plates. And you keep control over your logistic costs.
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Third Party
Lot deviation notification
Has another buyer identified a deviation in a lot that you bought a part of? That would be valuable to know in case it also happens to you. That is why there is a free SMS service called Lot deviation notification. You are warned that you have to be extra careful when inspecting your lot.
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Grower
Marketing advice
Would you like to know more about the market for your product, in order to increase your commercial opportunities? Are you looking for new, interesting sales markets? Our Sales Advice service informs you about all domestic and foreign developments within your product group. You will receive an extensive market report and concrete advice to improve your market position.
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Third Party, Grower
Marketplace network
For remote buying, internet and communications between your box and your place of purchase, a good and secure network connection is essential. Our Marketplace Network offers you the capacity and possibilities that you need.
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Grower
Members' financing certificates online
The financing by our members forms the foundation of the strong cooperative that Royal FloraHolland is. Each year all members and a large proportion of the contract suppliers invest a small portion of the product revenue in certificates. They are part of the cooperative's capital (loan capital). With Members' financing certificates online (previously members' loan) you have insight into the accumulated value of your certificates on January 1 and the changes in the past year.
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Third Party, Grower
Message overnight rental
It's especially in busy periods that you want to be sure there are enough trolleys for the logistic handling of your products. At the same time, you want to keep your logistic costs as low as possible. With our internal overnight hiring messaging service, you know immediately on which nights in the peak period internal overnight hiring will be imposed. Trolleys you don't need at that moment in your box can be temporarily released.
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Grower
Novelties
Novelties can be an important means for you to distinguish yourself in the market (local and international) and retain that position. That is why we collect hundreds of cut flowers and plants in a handy overview once a year. It makes it easy to find all of the information about the products.
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Grower
Order risk advice
Are you facing a claim, or the buyer fails to purchase as agreed? Or are you unable to fulfil your contract agreements? The Order and Risk Advice department can support you in the event of conflicts, or provide advice on rights and obligations with disputes in direct trade.
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Grower
Packaging
A smooth delivery begins with good sustainable transport packaging. A standard packaging should protect your products well and optimally while they are being transported to their destination and make that transport more efficient. At Royal FloraHolland we have the packaging that suits your product and your buyers' needs: for flowers and plants, single-use recyclable and multi-use, to rent or to buy.
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Grower, Third Party
Packaging Online
Through Packaging Online you can easily order packaging and send notifications for returns digitally. You also have insight into your packaging transactions up to three months after the transaction. For growers and buyers who transport product themselves, Packaging Online is available in the form of an app. For transporters working with a Transport Management System (TMS) there is an online link available. Transporters who do not work with a TMS, cannot use Packaging online.
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Grower
Parking
No problems and no time wasted: important aspects for your company. This includes trouble-free parking. In Aalsmeer, Naaldwijk and Rijnsburg there are several parking options, both paid and free, for you and your buyers.
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Grower, Third Party
Price information messaging
This free service enables you to see the exact sales revenue of your products from that day. You can see who purchased your products, what they paid and how the other growers’ products did.
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Grower
Product complaints
Occasionally, a customer is dissatisfied with a purchase. This is unfortunate of course because you would rather have satisfied customers. The Product Complaints Department of Royal FloraHolland offers suppliers and their customers a simple, fast and professional handling of claims and checks whether a product complaint is justified. You only need to specify in the Product Complaints menu in My Royal FloraHolland how you want us to handle a complaint about your products. Thus, you lose little time dealing with a complaint and you do not damage your business relationships, even when your customer is dissatisfied occasionally.
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Grower
Product events
Are you looking for a place to strengthen and build up your business relations? Or would you like to exchange knowledge and experiences with fellow suppliers? Our product teams organise various product events, like product days, plazas and meet & greets. In one day you find out about all developments in your product group, and you present your products to customers who are interesting for you.
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Grower
Product Newsletter
Would you like to stay informed of all developments in your specific product group? Then register for our periodic product newsletter. You will always be aware of all current market developments and events.
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Grower
Property rental
Rent or buy business space on the auction’s premises. We know all there is to know about the buildings, spaces and plots of land that are available either inside the auction buildings or outside on the auction grounds.
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Grower, Third Party
Quality Index
Customers like to do business via the auction with growers who have their quality and grading information in order. That is why Royal FloraHolland uses the Quality Index (QI) to reflect the reliability of the supply information. Fewer corrections lead to a higher QI. Follow your personal QI score and understand where you can adjust your processes. This keeps you alert and allows you to improve your reliability towards your customers.
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Grower, Third Party
Research vase life
Do you want to supply flowers and plants of guaranteed quality to distinguish yourself in the market, always have satisfied customers and avoid complaints? Then have your flowers and plants tested via our Post-Harvest Knowledge Centre to discover how your products will appear in the consumer's home. You can examine and compare the results of your vase life tests online. This reveals precisely the quality of your products, provides you with a distinctive, independent quality guarantee and reduces the risk of complaints.
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Grower, Third Party
Resend messages
Resend messages offers the possibility to resend (edifact) messages that were already sent.
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Grower
Sales management
Would you like to stimulate your sales activities, create a better sales plan or support the sales of your flowers and plants? Or would you like to receive better feedback and expand your business relationships? Our sales professionals can help you with personal advice tailored to your situation and based on knowledge available at Royal FloraHolland about the sales in your product group. Together, we can improve your company's sales strategy. Your sales will be stimulated and your revenue will grow.
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Grower
Seasonal fairs
At the seasonal trade fairs of Royal FloraHolland, you encounter a complete and current range of products on offer gathered in one place. You 'sample' what products are coming in the next season. And in a short period of time, you talk to many of your existing suppliers and make new contacts. An ideal manner to prepare for the coming season!
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Grower
Security services
Do you rent or own business space at one of our locations? And would you like to prevent damage caused by a break-in or fire? Then engage the Security Services Department of Royal FloraHolland. Our security guards are available 24/7.
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Grower, Third Party
Sleutelen buiten openingstijd
Would you like to unload auction trolleys with customers at one of the auction locations outside regular opening hours? This can be done by using locking outside opening hours or on public holidays
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Grower, Third Party
Statement online
With Statement online you have immediately to hand all your invoices and financial statements from Royal FloraHolland at any time. Your invoices are posted quickly every day and are archived online for 7 years, as required by the Tax Office. That saves you a lot of paperwork.
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Grower
Storecheck
Would you like to know what your products look like in the shops and what consumers think of them? Storecheck gives you this insight. You can approach your buyers with specific topics and receive valuable feedback about improvement to displays and products. Storecheck can be done at various supermarket chains, DIY store chains, garden centres and florists in twenty European countries.
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Grower
Supplying for several auction days
With the Supply for Several Auction Days service, we offer you the possibility to supply your products at one time and have them auctioned on several days. From the moment your products are delivered, we store them and ensure that they are presented for auction on the specified days.
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Grower
Support in drawing up contracts (flowers and plants)
Do you suspect that the other party’s delivery arrangements (buyer or grower) aren’t clear? Or are you hesitant to agree with an order confirmation drawn up by the other party? The Order and Risk Advice department can support you in drawing up or assessing floriculture contracts and order confirmations in direct trade.
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Grower
Telecommunications
Do you want to be always contactable at the auction? For a reasonable rate? FlowerConnect has been specially developed for the horticultural sector. It covers both fixed line and mobile telecommunications.
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Grower
Temporary exemption from member obligations
As a member you sell your entire production via Royal FloraHolland and profit from payment guarantees and all the facilities of the global marketplace. But occasionally your customer cannot buy via the auction. Always discuss this situation with your account manager. If it is not possible to register the customer, then you can resort to the Temporary exemption from member obligations (TEMO) and make a transaction bypassing the auction. Via the Temporary exemption from member obligations application, you can record your transactions bypassing the auction and keep your TEMO administration organised and up-to-date.
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Grower
Trade fairs
The trade fairs of Royal FloraHolland are the ideal place where the national and international horticultural sectors get together to network, share knowledge and inspiration. In a short period you meet the business relations that you are interested in and scan a complete overview of the supply of flowers, plants, product concepts, novelties, market developments and consumer trends.
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Grower, Third Party
Trade fairs
The trade fairs of Royal FloraHolland are the ideal place where the national and international horticultural sectors get together to network, share knowledge and inspiration. In a short period you meet the business relations that you are interested in and scan a complete overview of the supply of flowers, plants, product concepts, novelties, market developments and consumer trends.
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Third Party
Transit & Transshipment
You want to work as efficiently as possible. That is why Royal FloraHolland is offering you the possibility to store your products temporarily (one or more days, in cold storage or not). You handle and transport your products at the best time for you. This allows you to make optimal use of your own space and arrange your processes efficiently.
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Grower
Transit and transshipment
You want to work as efficiently as possible. That is why Royal FloraHolland is offering you the possibility to store your products temporarily (one or more days, in cold storage or not). You handle and transport your products at the best time for you. This allows you to make optimal use of your own space and arrange your processes efficiently.
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