Homepage

I see various applications on the homepage. What is that?
That is the quick selection menu to start applications (previously web services). All the applications for which there is an active contract can be found here under main users. The applications which have been authorised by the main user can be found under standard users or external users.

What are the contact details in the menu on the left-hand side?
These are the general contact details of the Client Contact Center and the Personal contact details of the account manager or person responsible from Royal FloraHolland at this company.

What is registration with Floriday?
In this way, the user can register with Floriday with his/her login details. A user account is then created in Floriday with the company/grower number.

Can I change the language?
Yes, this is possible at the top right of the screen. My Royal FloraHolland is available in Dutch, English and German.

Where can I find the general terms and conditions, privacy statement and disclaimer?
These can be found at the bottom of the page in the footer.

I see my user account and a grower number at the top right of the screen. What can I do with this?
A user logs in with a user name and password. These login details are connected to a grower number. You will see this information here. The Customer Contact Center may request these details in order to find out which user it concerns.

Do you have any questions?

Are you a member or buyer at Royal FloraHolland? Then you can register at any time at My Royal FloraHolland. There you will find additional information, including the contact details of your account manager.

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Telephone

We are ready to answer your questions.

Monday to Thursday from 05.30 - 17.00 and on Friday from 05.30 - 16.00.

Call us +31 88 789 89 89
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Whatsapp

We will answer your question via Whatsapp. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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E-mail

We will answer your question via e-mail. Not suitable for financial and account-related questions.

Monday to Thursday from 05.30 - 17.00 and Friday from 05.30 - 16.00.

Facebook Messenger

We will answer your question via Facebook Messenger. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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Visit us

Every year, thousands of (inter)national visitors tour our global marketplace of flowers and plants. Come and visit our auction.

Visit the auction