Make a notification

Make a notification

If you cannot find an answer to your question using the search bar, then submit your question to the Customer Contact Center.
This is where you can also send your feedback and/or report a notification (of malfunction).

You can submit your question through email, Whatsapp or telephone.
In this case, always state your grower number and if necessary, the relevant branch and location number.

If your notification is urgent, for example, because the auction process has come to a halt, or because there is damage or a dangerous situation, then please always call us. Contact the Customer Contact Center. See the contact options at the bottom of this page.

What is the status of my notification?

You receive a notification confirmation via email after you have made a notification to the Client Contact Centre. If you want to know the status of your notification, then respond to the email message.

If you prefer to contact us via Whatsapp or telephone, then please contact the Customer Contact Center.

Always state your notification number. This number is located at the top right of the email message.

Do you have any questions?

Are you a member or buyer at Royal FloraHolland? Then you can register at any time at My Royal FloraHolland. There you will find additional information, including the contact details of your account manager.

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Telephone

We are ready to answer your questions.

Monday to Thursday from 05.30 - 17.00 and on Friday from 05.30 - 16.00.

Call us +31 88 789 89 89
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Whatsapp

We will answer your question via Whatsapp. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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E-mail

We will answer your question via e-mail. Not suitable for financial and account-related questions.

Monday to Thursday from 05.30 - 17.00 and Friday from 05.30 - 16.00.

Facebook Messenger

We will answer your question via Facebook Messenger. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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Visit us

Every year, thousands of (inter)national visitors tour our global marketplace of flowers and plants. Come and visit our auction.

Visit the auction