Buyer claims

When you want to return a product or dissolve the purchase:

  • Aalsmeer: Report to the desk, location 023.

  • Naaldwijk: Send a Whatsapp message or call +31 (0)88 – 789 89 89 option 1-2 before reporting to the desk (up to two hours after distribution).

  • Rijnsburg: Call +31 (0)88 – 789 89 89 option 1-2 before a colleague from Product Claims comes to you (up to 1.5 hours after distribution).

Do you have any questions?

Are you a member or buyer at Royal FloraHolland? Then you can register at any time at My Royal FloraHolland. There you will find additional information, including the contact details of your account manager.

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Telephone

We are ready to answer your questions.

Monday to Thursday from 05.30 - 17.00 and on Friday from 05.30 - 16.00.

Call us +31 88 789 89 89
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Whatsapp

We will answer your question via Whatsapp. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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E-mail

We will answer your question via e-mail. Not suitable for financial and account-related questions.

Monday to Thursday from 05.30 - 17.00 and Friday from 05.30 - 16.00.

Facebook Messenger

We will answer your question via Facebook Messenger. Not suitable for financial and account-related questions.

Monday to Thursday from 06.30 - 17.00 and Friday from 06.30 - 16.00.

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Every year, thousands of (inter)national visitors tour our global marketplace of flowers and plants. Come and visit our auction.

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