New container system in Rijnsburg: order your container card in time12 January 2018
On Monday, 22 January 2018, the new container system goes live in Rijnsburg. This new system allows you to order containers online via My RoyalFloraHolland and register returns.
With the new container system, we will gain a better insight into the demand for containers, and we can align the service provision to your wishes better.
Do you regularly order and
collect containers in Rijnsburg?
Growers and customers who currently order and return containers directly at Royal FloraHolland in Rijnsburg can do this online from Monday, 22 January 2018, by logging in to My RoyalFloraHolland.
Are you a grower or customer who places an order or return of containers with your transporter?
That procedure will not change. Transporters will continue to pass on these orders in the same way. In the future, there will be more digital order and return registration portals modified for transporters.
Introduction of the container card: for efficient handling of transactions
You will need your container card to handle container transactions, orders and returns. With this container card we can take care of container transactions quickly and error-free. The container staff use a new handheld scanner to process container transactions. Are you coming to collect or return containers? Starting on Monday, 22 January 2018, a container staff member will ask you for your container card.
How do you order the container card?
Ordering a container card is done with a personal e-mail. It will be sent to you in the week of 15 January 2018.
What else is changing?
Registering collections from box holders
As a buyer, do you have the containers collected from your box? Then it is important when registering your collection request to indicate precisely what you want to have picked up. The container staff member will visit you as soon as possible and take care of the transaction quickly and efficiently.
Amending the transaction receipt
The paper transaction receipt is being replaced by a digital version. You will receive this immediately after the transaction at the e-mail address you specified. The new digital transaction receipt no longer presents the financial accountability. The invoicing of container transactions remains the same.
Amended packaging code for trolley trays
Do you ever order trolley trays? Their packaging code has changed from 100 to 795, as it already is in Aalsmeer.
Use of buyer's card number no longer possible
With the introduction of the new container system, it is no longer possible to collect or return containers with a buyer's card number. Please use your administration number for this. It is possible to have additional information printed on the transaction receipt like the corresponding buyer's card number.
Link to transport management systems
Are you a transporter working with your own transport management system? A link between Avalanche Fust and the transport management systems of transporters is ideal in that case. As one of the next steps in the transition to digitalisation, we shall be exploring whether this is possible. Naturally, we shall keep you informed of any developments.
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