As announced at the press conference last Friday, the national government and the National Institute for Public Health and the Environment (RIVM) are introducing stricter guidelines in order to prevent the number of coronavirus infections from increasing. How will this affect you when visiting one of our locations? We can now provide you with an update.

Facemasks in public areas

In accordance with the guidelines set out by the national government and the National Institute for Public Health and the Environment (RIVM) that require (non-surgical) facemasks to be worn in public indoor areas, you are required to wear a facemask at the marketplace operated by Royal FloraHolland. Not only does this apply to goods inward areas, but also to buyers’ areas and KNB (buyer non-box) areas. Wearing a facemask in the auction room is not compulsory, as long as you are seated. You are however obliged to wear a facemask when walking to and leaving your seat. Wearing a facemask is compulsory in the following public areas:
  • All covered areas used by the public, such as our auction rooms, goods inward areas, circulatory areas and balustrades.
  • KNB (buyer non-box) areas, delivery lanes and unscreened areas. In areas screened off up to shoulder height, such as your own boxes, you are allowed to determine whether or not a facemask is compulsory. Even in locations of that type, we strongly advise that facemasks be worn. You are personally responsible for ensuring that the guidelines are adhered to in the box.
  • The route from and to your workplace in the building, such as via the balustrades and other passageways.
  • NEW: During inspections in the cold stores and in the drop-off areas for pot plants until auctioning begins. After that, wearing a facemask is no longer compulsory.
  • NEW: Canteens are also public areas, so you are obliged to wear a facemask until you have arrived at your seat.

Maintain a distance of 1.5 metres

Wearing a (non-surgical) facemask does not replace the 1.5-metre social-distancing rule. It is imperative that you always maintain a distance of 1.5 metres from other people and that you also make use of a (non-surgical) facemask. You are personally responsible for ensuring that the coronavirus rules are adhered to within your box space.

Coronavirus entry passes to be shown at walk-through locations

Visitors entering our visitors centre will be required to show a coronavirus entry pass. Your coronavirus entry pass is proof that you have been fully vaccinated or that you have been tested recently. Are you making purchases in one of our auction rooms? The need to show a coronavirus entry pass does not apply in the auction room. The reason for this is that this is a work-related gathering at which the 1.5-metre rule can be enforced.

WhatsApp group for use in emergencies

In the event of an emergency, Royal FloraHolland also shares messages via WhatsApp. Click on the link in the list below for the location concerned and register for the relevant WhatsApp group.

Ensuring that users of our marketplace are kept safe is paramount. That is why we are asking you to actively observe the guidelines governing the use of our marketplace AND the RIVM guidelines. Only that way can we work together to create a healthy working environment for everyone at our marketplace. Do you have any doubts, concerns or questions? If so, please send an email to

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