Avoid fines by using the correct number of shelves in auction trolleys07 December 2020
Every auction trolley has three fixed shelves as standard. Unfortunately, we’re still seeing auction trolleys with an incorrect number of shelves, which causes problems in distribution. Starting 1 January 2021, Royal FloraHolland will check that auction trolleys have the correct number of shelves.
Stricter enforcement of the correct number of fixed shelves
Auction trolleys with less or more than the three standard fixed shelves are a source of great frustration to everybody concerned. As of 1 January 2021, we are therefore changing our sanction policy and the way we check for the correct standard number of fixed shelves. This applies to all Royal FloraHolland locations, as well as Plantion and Veiling Rhein-Maas.
What will change?
The guidelines for the correct use of auction trolleys and shelves will not change. We are changing the sanction policy and enforcement procedure only.
- From 1 January 2021, supplying an auction trolley with more or less than three standard fixed shelves will be prohibited.
- The Sanction Policy for Auction Trolleys and Shelves will apply to suppliers of any auction trolleys with an incorrect number of shelves.
Packaging may only be returned on auction trolleys with the
number of standard shelves, too.
Adjustment period until 31 December 2020
Stricter checks will commence on 1 December. We will not immediately impose fines or sanctions, but violators of our policy will be informed by letter if we establish that an auction trolley used by them has less or more than the standard number of three shelves.
Check the auction trolley when you collect it
When you or your service provider collects auction trolleys from
one of our locations, it is very important always to check that
they are fitted with the three standard, fixed shelves. This will
avoid both costs in the chain and
Tip: Tell your service provider that you will only accept auction trolleys with three standard shelves.
Do you need more information?
If you have any questions about the above, please contact ourContact Center. They will be happy to help.
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- 01 December 2020
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