Telephone contact

If you would like to talk to us, please call our central telephone number: +31 88 789 89 89.

Assistance with login procedure
Assistance with login procedure

Assistance with login procedure

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You can reach Costumer Services on weekdays between 5:30 am and 5:00 pm (on Fridays until 4:00 pm). The telephone number for Remote Buying is accessible from 5:00 am. Issues on the FloraMondo platform can be addressed aside from our opening hours.

Telephone menu

How does the speed dial work? First, you call the number: +31 88 - 789 89 89. As soon as the welcome text 'begins', you can enter the numbers of the speed dial.
NB: do not enter the speed dial immediately after the telephone number, because then the navigation will not work correctly.

0 English

5:30 am - 5:00 pm
(Friday: 5:30 am - 4:00 pm)

1 Reclamations Clock and Direct Trade

0 Corrections Direct Trade

8:00 am - 4:00 pm

1 Aalsmeer

6:00 am - 5:00 pm
(Friday: 6:00 am - 4:00 pm)

2 Naaldwijk

5:30 am - 4:00 pm

3 Rijnsburg

5:30 am - 4:00 pm

4 Eelde

6:00 am - 4:00 pm

2 Remote Buying

5:00 am - 11:00 am

3 Customer Services

5:30 am - 5:00 pm

(Friday: 5:30 am - 4:00 pm)

4 Floriday Support

8 Calling in FloraMondo issues

This option is only available aside of opening hours

9 Security

5:00 pm - 5:30 am
(Friday: 4:00 pm - 5:30 am)