- Are you familiar with our advanced search functions?
- If you put text between double quotation marks, the entire text will be searched for, e.g. "the rose".
- AND between the words, e.g. rose and tulip, finds everything which has both words in it. Searching for loose words, e.g. rose tulip, produces the same result.
- OR between the words, e.g. rose or tulip, finds everything which contains either rose or tulip.
- Searching for flowers and not tulip finds everything which contains the word flowers but not the word tulip.
- Searching for flowers and (tulip or rose) finds everything which contains the word flowers together with tulip and flowers together with rose.
Order risk advice
Your direct trade complaints and claims resolved professionally
If delivery does not take place as agreed upon or your supplier sees this differently, use our Order risk advice service. Our advisors will help you submit a complaint or a claim without damaging your business relationship.
Your benefits
- Assistance from specialists who are knowledgeable about the market and experienced with handling complaints
- Your complaints and claims are handled professionally and efficiently
- You can improve your order and contract process
- Business relationships remain sound
What does it cost?
In case of a Royal FloraHolland contract or Royal FloraHolland terms and conditions, our legal advice and our support are always free. If changes have been made or if you have used your own terms and conditions, then fees will apply:
| Rates 2020 | |
| Hourly rate for RFH terms and conditions | Free |
| Hourly rate (no RFH terms and conditions) | €112 |
How does it work?
The experienced Order risk advisors at Royal FloraHolland have a lot of sector knowledge. They are specialised in the professional and efficient settlement of disputes related to selling via direct trade. These disputes could be conflicts with customers or Royal FloraHolland growers.
