Returning packaging Aalsmeer
The returning and collection of packaging are subject to guidelines which helps us ensure that the quality of the packaging improves for everyone. And that we generate fewer costs in the chain.
- General guidelines packaging delivery
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What will change after the introduction of the new packaging system?
We shall soon be introducing the new packaging system, and you will notice the following change:
- The paper transaction docket (for collection and return) is being replaced by a digital version. It will contain the packaging codes and the quantities, but not the prices.
- With the new digital service 'Packaging collection and return', you will be able to submit packaging orders and notify returns in advance via My Royal FloraHolland or the new packaging app. We shall inform you when the new service and app become available.
Additional guidelines mobile packaging returns
A few additional guidelines apply to ensure a smooth and efficient procedure for both customers and our employees:
- We only accept full auction trolleys with multiple packaging:
- Plastic packaging: return between 5 and 20 full auction trolleys.
- Boxes: return between 5 and 25 full auction trolleys.
- Divide the auction trolleys according to packaging code.
- Return the auction trolleys without rubbish.
- Customers are requested to fill in the packaging collection receipt themselves along with the packaging that they deliver.
- Attach the filled in packaging collection receipt with the bulldog clip on the first auction trolley.
There are three locations to return packaging
1. Packaging returning point
Aalsmeer-Centrum
Monday to Friday: 5:30 - 15:30 hrs.
Between 5:30 - 7:00 hrs you can return multiple flower and plant
packaging in up to 4 full auction trolleys and deliver whole
stacks. Between 7:00 - 15:30 hrs you can also return separate items
of packaging.
2. Packaging returning point centre
mobile
Monday, Tuesday and Friday: 05.30 - 17.00 hrs.
Wednesday and Thursday: 05.30 - 16:30 hrs.
Please phone if you have at least 5 full multiple flower and plant trolleys.
3. Packaging returning point FHA-Zuid
Monday to Friday: 6:00 - 17:00 hrs.
Packaging can be returned up to 18.00 hrs.
Please phone if you have at least 5 full multiple flower and plant trolleys.
Packaging administration
You can submit corrections to returnings and collection of packaging and do transfers between customers.
Monday to Thursday: 8:00 - 16:00 hrs.
Friday 8:00 - 15:15 hrs.
