Returning packaging Aalsmeer
The returning of packaging is subject to guidelines which helps us ensure that the quality of the packaging improves for everyone. And that we generate fewer costs in the chain.
- General guidelines for returning packaging
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What will change after the introduction of the new packaging system?
With the implementation of the new packaging system the following changes for you:
- The paper transaction docket (for collection and return) is being replaced by a digital version. It will contain the packaging codes and the quantities, but not the prices.
- With the new digital service 'Packaging Online', you will be able to submit packaging orders and notify returns in advance via My Royal FloraHolland or the new packaging app.
What is Packaging Online?
Via Packaging Online you can easily order packaging and announce returns digitally. You also have insight into your packaging transactions up to three months after the transaction. You decide how to arrange your transactions - via the online application (Webview) in 'My Royal FloraHolland' or via the renewed Royal FloraHolland App.
Additional guidelines mobile packaging returns
A few additional guidelines apply to ensure a smooth and efficient procedure for both customers and our employees:
- We only accept full auction trolleys with multiple packaging:
- Plastic packaging: return between 5 and 20 full auction trolleys.
- Boxes: return between 5 and 25 full auction trolleys.
- Divide the auction trolleys according to packaging code.
- Return the auction trolleys without rubbish.
- Customers are requested to fill in the packaging collection receipt themselves along with the packaging that they deliver.
- Attach the filled in packaging collection receipt with the bulldog clip on the first auction trolley.
There are three locations to return packaging
1. Packaging returning point
Aalsmeer-Centrum
Monday to Friday: 5:30 - 15:30 hrs.
Between 5:30 - 7:00 hrs you can return multiple flower and plant
packaging in up to 4 full auction trolleys and deliver whole
stacks. Between 7:00 - 15:30 hrs you can also return separate items
of packaging.
2. Packaging returning point centre
mobile
Monday, Tuesday and Friday: 05.30 - 17.00 hrs.
Wednesday and Thursday: 05.30 - 16:30 hrs.
Please phone if you have at least 5 full multiple flower and plant trolleys.
3. Packaging returning point RFHA-Zuid
We collect packaging:
Monday, Tuesday, Wednesday, Friday: 5:00 - 17.00 hrs
Thursday: 5:00 - 16:00 hrs
Please phone if you have at least 5 full multiple flower and plant trolleys.
Packaging administration
You can submit corrections to returnings and collection of packaging and do transfers between customers.
Monday to Thursday: 8:00 - 16:00 hrs.
Friday 8:00 - 15:15 hrs.
