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Select Delivery

You set the delivery slot.

With Select Delivery, you decide the time slot in which you want to receive your trade. Step by step, we are making more and more time slots available. The first available time slot is for the Auction Presales transactions: you will receive these in your box between 6 and 8 am.

Curious?
Experience it for yourself.

You set the delivery slot

When you order something online, it’s nice if your order is delivered at a time that’s convenient for you. That’s why companies like Coolblue deliver parcels in a time slot of your choosing. We also often hear from our buyers that they want more control of the delivery times for products they buy through Royal FloraHolland. Especially during peak periods, it helps to get a better grip on delivery times - certainly if this is better aligned with their business processes. In collaboration with buyers, Royal FloraHolland set to work to make this happen.

The result: from now on, you can choose to have your Auction Presales delivered between 6 and 8 am.

What is Select Delivery?

The order picking process allows us to deliver in a more personalised way. With Select Delivery, buyers can choose whether they want to receive their trade earlier, sooner or later than the regular logistics process. So, you decide which time slot you want your products to be delivered in. Step by step, we are making more and more time slots available.

Positive feedback from our buyers

Recently, a select group of buyers was able to start using Select Delivery during the 'Auction Presales Early Delivery' pilot. We tested the time slot delivery in practice and improved the service based on their experiences and tips. The response has been positive. From now on, it is possible for any buyer to make use of this option if they buy from Naaldwijk (flowers) or Rijnsburg via Auction Presales. We are therefore making the first Select Delivery time slot available for transactions made via Auction Presales.

How does it work?

You can register for Select Delivery using the button in the header of these page. You will then enter the MyRFH environment, where all you have to do is click on 'Submit'. You can also apply at the Customer Contact Center. Then, all your Auction Presales transactions will be delivered to your box before 8 am.

Rates

We are currently making Select Delivery available for Rijnsburg and Naaldwijk (flowers)

Naaldwijk (flowers) & Rijnsburg

Price: €1.31 per commercial transaction

Decide how flexible you want Select Delivery to be

Flexibility is important. Therefore, you can choose to turn on this time slot for your Auction Presales transactions for one or more days per week only. For example, only on Mondays and Fridays. You can also change your preferences up to a week in advance. Currently, Select Delivery can be set by the grower number. We are also exploring the possibilities of introducing Select Delivery by buyer card number.

The next step in flexible and fast deliveries

Royal FloraHolland continues to develop Select Delivery. Through discussions with buyers, we will keep a keen eye on their preferences. Our scaling up of time slot delivery will therefore be based on your needs as a buyer. If you have any tips or feedback, we’d like to know. Please get in contact the Client Contact Centre.