Telephone contact
If you would like to talk to us, please call our central telephone number:
088 789 89 89 *
You can reach Costumer Services on weekdays between 5:30 am and 5:00 pm (on Fridays until 4:00 pm). The telephone number for Remote Buying is accessible from 5:00 am. Issues on the FloraMondo platform can be addressed aside from our opening hours.
Telephone menu
How does the speed dial work? First, you call the number: +31 88
- 789 89 89. As soon as the welcome text 'begins', you can enter
the numbers of the speed dial.
NB: do not enter the speed dial immediately after the telephone
number, because then the navigation will not work correctly.
|
Department |
Opening hours |
Speed dial |
|
0 English |
5:30 am - 5:00 pm |
0 |
|
1 Reclamations Clock and Direct Trade |
Corrections direct trade |
1,0 |
|
|
Aalsmeer: 06:00 until at the latest 4 hours after the auction time and within one hour after the end of the delivery process of the relevant clock has been called. |
1,1,1 |
|
|
Naaldwijk: 06:00 to no later than 2 hours after the end of the distribution process of the flowers and/or plants. |
1,1,2 |
|
|
Rijnsburg: No later than 1,5 hours after the end of the distribution process. |
1,1,3 |
|
|
Eelde |
1,4 |
|
|
Product Complaints |
1,2 |
|
2 Remote Buying |
5:00 am - 5:00 pm |
2 |
|
3 Customer Services |
5:30 am - 5:00 pm |
3 |
|
4 Floriday Support |
8:00 am - 5:00 pm |
4 |
|
5 German |
8:00 am - 5:00 pm |
5 |
|
8 Calling in FloraMondo issues |
This option is only available aside of opening hours |
8 |
|
9 Security |
5:00 pm - 5:30 am |
9,1 Aalsmeer |
