2021
2022
Future
More information
International
Support Team
MPS
GLOBALG.A.P.
Germany, Belgium, Italy and Spain
MPS is available as well as the combination GreenlinQdata/ GLOBALG.A.P. In Germany the combination AKOlogic/GLOBALG.A.P. is also available. You'll find more information and an explanation of how to get started on our website, under the heading 'GLOBALG.A.P.' and 'MPS'.
You'll find more information and an explanation of how to get started on our website, under the heading 'GLOBALG.A.P.' and 'MPS'.
Israel
In addition to MPS, digital environmental registration and environmental certification is also possible in Israel through GLOBALG.A.P. by means of the two local digital registration tools AKOLogic and FarmManager.
Kenya and Colombia
In Kenya and Colombia, KFC and Florverde are the alternative to MPS.
Ethiopia
In Ethiopia, only MPS meets all requirements. EHPEA is still working on linking digital environmental registration to the environmental certificate.
Other countries
In other countries, only MPS is currently available. Growers in these countries can therefore turn to MPS for digital environmental registration and environmental certification.
We are happy to help suppliers who are not yet digitally
registered and/or not yet certified.
A special Support team has been set up for this purpose.
The Support team was set up to inform you personally about the choices for digital environmental registration and to help you on your way. We understand that there is a lot of information coming your way and it may be difficult to make a choice. The Support Team will be happy to help you with that. They will introduce themselves to you: from left to right Auke Boerma, Vere Werlotte and Larissa Vlaar.
We offer you:
- Information and insight to be able to make a well-considered choice between the two providers for digital environmental registration and environmental certification.
- Personal guidance during the registration or registration procedure with one of the two providers.
The Support Team can be reached via our Contact Center:
- Call or whatsapp: 088 - 789 89 89
- E-mail: contactcenter@royalfloraholland.com
- Opening Hours: Monday - Thursday: 05:30 to 17:00, Friday: 05:30 to 16:00
In the MPS-ABC registration environment you perform the digital environmental registration. The CB MPS-ECAS carries out an audit of this. Based on the total score, your company will receive an MPS qualification: A+, A, B or C and corresponding certificate.
In addition to MPS-ABC, you can also obtain the MPS-GAP certificate, where GAP stands for "Good Agricultural Practices". With the combination of MPS-ABC and MPS-GAP, you fully meet the FSI criteria.
From registration to certification. How do you start?
MPS-ABC
- You can request an offer via www.my-mps.com/mps-abc
- After approval of the offer, you can start with digital environmental registration.
- After 13 consecutive 28-day periods of registration and successful completion of the first audit by MPS-ECAS, you will receive the MPS-ABC environmental certificate.
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+31 (0)174 615 715 |
Do you opt for environmental registration via GreenlinQdata?
This is how it works step by step:
GLOBALG.A.P.
- You register with GreenlinQdata
- At the same time, you can request an offer from one (or, if available, several) certifying body(ies).
- After the quotation has been approved, the CI of your choice will register you with GLOBALG.A.P. for the IDA module. After this you can then start digital environmental registration at GreenlinQdata.
- After 6 months of digital environmental registration and a successful audit by the CB of your choice, you will receive the environmental certificate. Do you already have a GLOBALG.A.P. IFA FO certificate? Then you can have an audit and certification for the IDA module after 3 months of digital environmental registration.
- You are not obliged to have an audit carried out after 6 or 3 months of digital environmental registration. You can also choose to have the audit carried out later (up to 12 months). This means that you will also pay the audit costs at a later date. Do you take into account the planning of the audit with the deadline set by Royal FloraHolland for environmental certification?
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Frequently asked questions
Why has Royal FloraHolland made environmental registration and certification a requirement to supply to the marketplace?
Royal FloraHolland has initiated mandatory environmental
registration and certification in order to create transparency and
accountability with regard to our sustainability efforts. This
allows us to jointly protect the reputation of our products, our
sector and our collective marketplace. Moreover, we meet the
increasing market demand for sustainability transparency; both
regarding the production of flowers and plants, as well as the
business operations of the growers.
In addition, thanks to digital environmental registration and
certification, growers can demonstrate their sustainable production
and the way they go about it. This will also grant them access to
the growing part of the market that only seeks to purchase
certified sustainable products. Furthermore, digital environmental
registration provides yet another advantage; the digital
registration of crop protection, fertilisers, water and energy will
give a wealth of insight to help improve business processes.
By obtaining an environmental certificate, the grower can demonstrate in a reliable manner that they comply with the requirements. And based on the certificate, buyers can purchase sustainable products in a targeted and efficient way.
Why is it necessary for growers to obtain an environmental certificate in addition to all the (legally) mandatory registrations?
The legally mandatory registrations don't fully cover the current environmental requirements made by the market. An environmental certificate does; a digital environmental registration linked to a scheme is validated with an audit and possibly sampling. This way, the environmental performance of a grower can be transparently and reliably established. Moreover, an environmental certificate will demonstrate that a grower meets any legal requirements.
Digital and uniform registration is also important. There is a great need in the sector for reliable, secure data and information in anticipation to future developments such as footprints and estimating the environmental-impact. These developments will also help us strengthen the reputation of the products, the sector and our marketplace.
What are the requirements that an digital environmental registration and certification must meet? What is ‘market-compliant’?
The requirements have been laid down by the Floriculture Sustainability Initiative (FSI). The registration involves the uniform and digital recording of the crop protection agents and fertilisers used as well as water and energy consumption. These are matters of which growers already keep records as required by law. Supplementary to this statutory requirement, the relevant information must now be documented digitally. In addition, a plan for Integrated Pest Management is being requested. Requirements set by the FSI for certification focus in particular on the way in which inspection of the registration takes place (audit and possibly sampling).
What does the mandatory digital environmental registration and environmental certification imply?
In order to create a future-proof marketplace and sector, we will continue to give priority to all strategic projects, including mandatory digital environmental registration and environmental certification. From 1 January 2021, Royal FloraHolland requires digital environmental registration from every supplier and/or grower (member or no member of the cooperative) and from 1 January 2022, a market-compliant environmental certificate. The Executive Board follows the advice of the Members' Council of 8 October 2020 and implements the enforcement of the digital environmental registration and environmental certification obligation step by step.
What is the spread of enforcement and sanctioning?
We will introduce phased enforcement and sanctions for this requirement and dependent on the turnover of the grower. This will give a portion of the suppliers and Royal FloraHolland more room for the implementation.
The division will be as follows:
Group 1: Dutch growers
with a turnover exceeding €100,000 per
year.
For this group, the enforcement will take effect when the
requirement takes effect, namely as of 1 January 2021 for digital
environmental registration and as of 1 January 2022 for
environmental certification.
Group 2: Dutch growers
with a turnover between €50,000 and €100,000 per year, and foreign
growers with a turnover exceeding €50,000 per year, as well as
non-growing suppliers.
The enforcement will take effect for this group six months later
than for group 1: as of 1 July 2021 for digital environmental
registration and as of 1 July 2022 for environmental certification.
Group 3: All
growers (both in the Netherlands and abroad) with a turnover under
€50,000 per year.
For this group, the enforcement will take effect one year later
than for group 1: as of 1 January 2022 for digital environmental
registration and as of 1 January 2023 for environmental
certification.
Group 1: Explanation of progressive enforcement and
procedures
As of 1 January 2021, each grower from Group 1 must have
demonstrably registered with a digital registration tool and
started digital environmental registration.
Q1 2021: Royal FloraHolland will commence enforcement in January 2021. In the first quarter, enforcement will mostly be in the form of a warning. If it is established that a supplier has not complied with its duty to carry mandatory digital environmental registration, they will receive one or more (as applicable) personal, written warnings.
Q2 2021: Royal FloraHolland has set three audit
dates for compliance with mandatory digital environmental
registration: April 2021, May 2021 and June 2021. If compliance is
lacking, we reserve the right to issue a penalty. The supplier will
be notified in writing. The penalty is €300. If further violation
is established on the following audit dates in May and June,
further penalties of €300 will be issued for each violation. The
maximum total penalty is €900. The penalties will be settled on the
services invoice.
In order to ensure that you are in possession of the environmental
certificate on time, it is important to take into account the
number of periods or months it takes to obtain the certificate.
This is different for each provider. Growers should enquire about
this with MPS or, in the case of GLOBALG.A.P., with the chosen
certification body.
The schedule above concerns enforcement for growers in Group 1.
For Group 2, the schedule is being put back six months and for
Group 3 it is being put back one year.
Will sanctions be imposed if growers do not meet the requirements?
We will enforce the requirement in various ways:
- First, we will issue multiple (personal) warnings.
- If the requirement is still not met, we may impose a levy. The levy is €300 for not complying with environmental registration and €700 for not having an environmental certificate.
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If applicable, after several warnings, levies, and still no environmental certificate, Royal FloraHolland can (temporarily) exclude the supplier in question from the marketplace (and related services). Temporary exclusion does not exempt the supplier from paying the required NAT retrospective commission.
It is my intention to cease supplying in the short term. Do different rules apply to me in that case?
If you, as a member of Royal FloraHolland, are going to stop supplying/selling product on the marketplace, you must indicate this in writing before 1 April 2021 by sending an e-mail to: stoppersregeling@royalfloraholland.com.
Please include the following information in your e-mail:
- Royal FloraHolland administration number
- Company name
- Contact person
- Termination date
In that case, we will not enforce the environmental registration (in 2021) nor the environmental certification (in 2022). This does, however, mean that you will in fact no longer be able to supply and sell on the marketplace as of 1 January 2023. Should you, as a member, reverse your decision to stop, this does not release you from your obligation to still comply with the mandatory digital environmental registration and certification according to the established group classification. Furthermore, the sanction appropriate to the group classification will be applied retrospectively.
The aforementioned provision does not apply to suppliers who are not members of Royal FloraHolland.
I am a supplier, but not a grower. Do the environmental registration and certification requirements still apply to me?
Do you not grow the products that you supply yourself (trading companies, 're-auctioneers', makers of arrangements, etc.)? In that case, different rules apply to environmental registration and certification. You do not have to complete any environmental registration. We do ask you, however, to prove that the products that you supply are environmentally certified. Please register via the non-growing supplier form, so that we can inform you about what this will look like for you and we can classify you in the correct category for enforcement.
I am a member of the auction, but no longer active.
Are you still registered as a grower, but not active in production and supply? In that case, we will not include you in the enforcement and sanctions. If you want to start supplying products again, the requirement for digital environmental registration and environmental certification will, of course, apply. To do so, register with a registration tool; you must either be certified within one year or have demonstrably requested and scheduled an initial audit.
How will my company benefit from digital environmental registration and certification?
Thanks to digital environmental registration and certification, you can demonstrate that you produce in a sustainable manner and how you go about it. This will also grant you access to the growing part of the market that only seeks to purchase certified sustainable products. Digital environmental registration provides yet another advantage: the digital registration of crop protection, fertilisers, water and energy will give you a wealth of insight to improve your business processes.
What is the position of Plantion and Veiling Rhein-Maas (VRM) regarding mandatory digital environmental registration and environmental certification? And will they be enforcing it?
Veiling Rhein-Maas
(VRM)
Royal FloraHolland is going to make mandatory digital
environmental registration and environmental certification part of
the Auction Regulations. This means that these rules will
automatically apply to all Royal FloraHolland growers (members)
selling at VRM, regardless of which percentage of their supply they
sell at VRM. Therefore, Royal FloraHolland growers who supply 100%
of their supply at VRM will also fall under the Royal FloraHolland
policy.
Plantion
Plantion also stresses the importance of digital
environmental registration and environmental certification. They
will choose their own tempo and approach in this with regard to
obligations and enforcement.
Plantion agrees that their members who supply at Royal FloraHolland must meet the obligation set by Royal FloraHolland regarding digital environmental registration and environmental certification, and that this will be enforced. Plantion has also indicated that Royal FloraHolland can and may check and enforce in the event that Royal FloraHolland suppliers supply at Plantion.
Royal FloraHolland will remain in conversation with both parties.
How are the legislation differences per country handled in terms of environmental certificates?
The certificates require companies to comply with the law regarding subjects/themes relevant to the scheme. The local legislation of the country where the producer is located takes precedence. There are differences between countries when it comes to crop protection and its authorisation in particular. For example, sometimes "old" active substances no longer permitted in Europe might still be used outside Europe. On the other hand, producers outside Europe are not/not yet always able to use the new, modern active substances.
In order to create a level playing field, MPS has created the MPS
Blacklist for Crop Protection Products. This includes a number of
old active substances that put too much of a strain on people
and/or the environment, and are therefore not permitted within the
scheme. If you are interested in this list, please contact MPS. Moreover, the European market often sets
stricter requirements superseding local legislation in various
countries. This means that for the manufacturer abroad, the market
requirements are often leading and not the requirements of the
local production country.
How can I make my certification known?
In our marketplace, one way for growers to demonstrate the sustainability of their production is to provide certificates. The certificates are already visible in the supply and on the clock, and in Floriday they can be found on the grower page. Supply is to follow. Buyers can include certificates in their selection/search criteria and thus find certified supply quickly and efficiently.
Will Royal FloraHolland help me get started with registration and certification?
We understand that digital environmental registration and certification is a difficult topic and that choosing between the providers is not easy. We are happy to help. In order to personally inform you or even help you on your way with all your questions about digital environmental registration and environmental certification, Royal FloraHolland has set up a special Support Team. Read more about the Support Team under the heading "Support" on this Frequently asked questions page. We are trying to make it as easy as possible for you.
Are any further certification requirements planned after the mandatory environmental certification?
Mandatory digital environmental registration and certification
is a first step in creating transparency in our marketplace
concerning sustainable production. The obligation applies to all
suppliers (members and non-members) to our marketplace.
The market is moving forward and several buyers are asking for
multiple certificates. Ultimately, Royal FloraHolland envisages
that all suppliers to the marketplace will also comply with the FSI
social sustainability norms (where applicable), and those relating
to Good Agricultural Practices (GAP).Both MPS and GreenlinQdata / GLOBALG.A.P. are offering direct access
to a G.A.P. certificate via the digital environmental registration
and certification route. MPS by a combination of MPS-ABC + MPS-GAP
and GLOBALG.A.P. by a combination of the IDA module + the IFA FO
certificate.
I have a European Organic Certificate (SKAL certified). Do I meet the requirements for digital environmental registration and environmental certification set by Royal FloraHolland?
For the time being, growers with a European Organic Certificate (SKAL certified) for their entire production are up until 1 January 2021 exempt from the mandatory digital environmental registration and environmental certification that Royal FloraHolland has introduced for all suppliers to its marketplace. This is based on recognition of the vision that organic growers have, and the fact that organic is a way of growing in which limiting the environmental effects of cultivation plays a key role, and in which, for instance, no chemical pesticides or artificial fertilisers are used. This exempts these growers, at least up until 1 January 2022, from maintaining mandatory digital environmental registration and environmental certification. We assume that the European Organic Certificate will be recognised by FSI as an environmental certificate by 1 January 2022.
For now, this means in practice that, at least up until 1 January 2022, growers with a European Organic Certificate (SKAL certified) for their entire production, do not need any additional digital environmental registration and environmental certification to be able to supply our marketplace.
I have GRASP rating. Do I meet the requirements for digital environmental registration and environmental certification set by Royal FloraHolland?
GRASP is a social checklist issued by the organisation GLOBALG.A.P. Some retailers require GRASP as an extra to the GLOBALG.A.P. IFA certificate in order to find out a little more about the social conditions of production. GRASP is not a certificate and therefore does not meet FSI's requirements for an environmental certificate.
I have an On the way to PlanetProof label. Do I meet the requirements for digital environmental registration and environmental certification set by Royal FloraHolland?
Growers with an On the Way to PlanetProof certificate do not maintain a digital environmental registration. However, the Stichting MilieuKeur (SMK) is working on an extra module (add-on) for On the Way to PlanetProof certificate holders, which will enable them to meet FSI requirements, and in the process requirements that Royal FloraHolland have, in relation to compulsory digital environmental registration and environmental certification. The scheme is also working on an FSI benchmark, so that FSI also recognises On the Way to PlanetProof as an environmental certificate. That's why Royal FloraHolland exempts growers with the On the Way to PlanetProof label from mandatory digital environmental registration and environmental certification until 1 January 2022.
For now, this means in practical terms that growers with the On the Way to PlanetProof label do not need any additional digital environmental registration and environmental certification in order to be able to supply on our marketplace until 1 January 2022.
What are the costs for digital environmental registration and certification at MPS and GLOBALG.A.P./GreenlinQdata?
MPS
With the new MPS-ABC scheme, MPS fully complies with the standards for digital environmental registration and certification. MPS has reduced the fees for certification in March 2020. In order to gain access to the MPS-ABC registration environment a strongly reduced separate fee is charged for the first year. The certification fee will only apply in the second year, once audits, samplings, qualifications and certification have taken place. In addition, there is a hectare supplement depending on the size of the company. The certification fee was reduced for all growers, including current customers of MPS. For more information and precise costs, please visit the MPS website.
GLOBALG.A.P.
GLOBALG.A.P. offers a separate environmental module, IDA
(Impact-Driven-Approach), that meets the criteria set by FSI. De
IDA module consists of a digital environmental registration and
following audit. In the Netherlands, the registration tool required
for IDA is offered by GreenlinQdata.
The fee for this alternative route has not yet been established.
Contrary to MPS, the GLOBALG.A.P organisation does not have one
desk only nor an all-in fee. Growers who wish to register for this
route in the Netherlands must first select one of three
certification institutes, namely Control Union, SGS or MPS-ECAS. At
the same time you should register with GreenlinQdata. The total fee
will then consist of the following components:
- Registration costs: registration of the supplier in the GLOBALG.A.P database by the certification institute.
- Costs for using the registration tool (GreenlinQdata).
- Payment to the GLOBALG.A.P organisation for the IDA programme (depending on the number of hectares).
- Audit on the IDA module (after 6-12 months).Registration costs: registration of the supplier in the GLOBALG.A.P database by the certification institute.
The costs for the IDA audit will be added in the second year.
I’m a Dutch grower and would like to start the digital environmental registration. What are my choices?
As a Dutch grower you can choose between MPS and GLOBALG.A.P. What do these providers offer and how does it work?
MPS
MPS offers a registration tool, certification institute (CI) and
environmental certificate all-in-one. The
MPS-ABC registration environment is where you complete the digital
environmental registration. The CI MPS-ECAS will
audit this. Based on the total score, your company will receive an
MPS qualification:
A+, A, B or C and corresponding certificate.
In addition to MPS-ABC, you could also get the MPS-GAP
certificate, where GAP stands for "Good Agricultural Practices".
The combination of MPS-ABC and MPS-GAP ensures that you fully meet
the FSI criteria.
GLOBALG.A.P.
GLOBALG.A.P. works with several existing registration tools and
certification institutes (CIs). In the Netherlands, GLOBALG.A.P.
works with GreenlinQdata as a registration tool. With regard to the
CI you can choose between Control Union Certifications, MPS-ECAS or
SGS. There are various certification options and the choice is
yours depending on your wishes and situation.
'I do not yet have an
environmental certificate'
You can start with the IDA module (Impact-Driven Approach) and
initiate the environmental registration via GreenlinQdata. The CI
of your choice will audit the digital environmental registration.
Afterwards, you will receive the proof of meeting both the
environmental registration requirements as well as those for
environmental certification.
In addition to the IDA module, you could also get the IFA FO
certificate (Integrated Farm Assurance for Flowers and
Ornamentals). The combination of IDA and IFA FO ensures that you
fully meet the FSI criteria.
'I already have a
GLOBALG.A.P IFA FO certificate'
To fulfil the requirement of digital environmental registration
and certification, you just need to start with the IDA add-on and
the digital registration via GreenlinQdata. This ensures that you
fully meet the FSI criteria.
Would you like more information about our providers or the
certification institutes? Please visit their websites for
additional information. Their customer service departments are also
there to offer assistance and answer any questions. Below you will
find all the websites and contact details.
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E-mail address |
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+31 (0)174 615 715 |
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+49 221 57776 100 |
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+31 (0)85 224 0090 |
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+31 (0)50 501 1182 |
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+31 (0)88 214 3290 |
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+31 (0)174 615 715 |
How do I register with MPS?
Are you opting for environmental registration via MPS-ABC? This
is how it works, step by step:
MPS-ABC
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You can request an offer via www.my-mps.com/mps-abc
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After approval of the offer, you can start with digital environmental registration.
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After 13 consecutive 28-day periods of registration and successful completion of the first audit by MPS-ECAS, you will receive the MPS-ABC environmental certificate.
How do I register with GLOBALG.A.P./ GreenlinQdata?
Do you opt for environmental registration via GreenlinQdata?
This is how it works step by step:
GLOBALG.A.P.
- You register with GreenlinQdata
- At the same time, you can request an offer from one (or, if available, several) certifying body(ies).
- After the quotation has been approved, the CI of your choice will register you with GLOBALG.A.P. for the IDA module. After this you can then start digital environmental registration at GreenlinQdata.
- After 6 months of digital environmental registration and a successful audit by the CB of your choice, you will receive the environmental certificate. Do you already have a GLOBALG.A.P. IFA FO certificate? Then you can have an audit and certification for the IDA module after 3 months of digital environmental registration.
- You are not obliged to have an audit carried out after 6 or 3 months of digital environmental registration. You can also choose to have the audit carried out later (up to 12 months). This means that you will also pay the audit costs at a later date. Do you take into account the planning of the audit with the deadline set by Royal FloraHolland for environmental certification?
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+49 221 57776 100 |
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+31 (0)85 224 0090 |
Does the existing GLOBALG.A.P IFA FO certificate help me meet the mandatory environmental registration and certification?
At this point in time you do not comply. To fulfil the
requirement of digital environmental registration and
certification, you just need to start with the IDA module and the
digital registration via GreenlinQdata. This together with your
GLOBALG.A.P. IFA FO certificate ensures that you fully meet the FSI
criteria. At the above question "How do I register with
GLOBALG.A.P./GreenlinQdata?" you will find the steps to take to
make a start.
Would you like more information about our providers or the
certification institutes? Please visit their websites for
additional information. Their customer service departments are also
there to offer assistance and answer any questions. Below you will
find all the websites and contact details.
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Website |
Telephone number |
E-mail address |
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+31 (0)174 615 715 |
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+49 221 57776 100 |
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+31 (0)85 224 0090 |
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+31 (0)50 501 1182 |
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+31 (0)88 214 3290 |
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+31 (0)174 615 715 |
What do providers like MPS or GLOBALG.A.P/GreenlinQdata do with my entered data?
In any case, you remain the owner of these data and the provider may not do anything with your data without your explicit permission. Providers attach great importance to privacy and the protection of your personal data and entered data.
I’m a foreign grower and would like to start the digital environmental registration. What are my choices?
Germany, Belgium, Italy and Spain
MPS is available as well as the combination GreenlinQdata/ GLOBALG.A.P. In Germany the combination AKOlogic/GLOBALG.A.P. is also available. You'll find more information and an explanation of how to get started on our website, under the heading 'GLOBALG.A.P.' and 'MPS'.
You'll find more information and an explanation of how to get started on our website, under the heading 'GLOBALG.A.P.' and 'MPS'.
Israel
In addition to MPS, digital environmental registration and environmental certification is also possible in Israel through GLOBALG.A.P. by means of the two local digital registration tools AKOLogic and FarmManager.
Kenya and Colombia
In Kenya and Colombia, KFC and Florverde are the alternative to MPS.
Ethiopia
In Ethiopia, only MPS meets all requirements. EHPEA is still working on linking digital environmental registration to the environmental certificate.
Other countries
In other countries, only MPS is currently available. Growers in these countries can therefore turn to MPS for digital environmental registration and environmental certification.
Why is my current registration system not sufficient? And which registration systems are suitable to keep track of environmental registration?
To comply with the requirements of digital environmental registration, a registration tool should at least register the following parts in a FSI approved manner:
- Pesticides
- Fertilizers
- Water
- Energy
In addition, the registration tool must enter into an agreement with GLOBALG.A.P. for exchanging registered data. This allows for checks and audits on the data. You can find available tools that are already compliant at:
www.globalgap.org/uk_en/what-we-do/the-gg-system/Impact-Driven-Approach/
MPS does not (yet) offer a link with other registration tools. For digital environmental registration and environmental certification with MPS, you can use the MPS registration tool.
Is it possible to change parties later (MPS or GLOBALG.A.P./GreenlinQdata)?
You are always free to change parties at any given time after your choice for either of the two parties. The precise terms and conditions with regards to changing differ per party, and we recommend that you contact the parties to ensure the change goes as smoothly as possible.
Read the latest news about the mandatory, digital environmental registration and certification here.
Read more about the taken decisions and get inspired by your fellow growers!
General
- Offer environmental registration and environmental certification available
- Royal FloraHolland Management Board opts for phased enforcement of environmental registration and environmental certification
- Members' Council not unanimous in its recommendation on enforcement of environmental registration
- Second party for environmental registration will be available soon
- Digital environmental registration and certification remains a priority for our marketplace
- Royal FloraHolland makes environmental certification mandatory by the end of 2021
- Environmental certification is good for the image of the marketplace
Supplier
Buyer
Who can I contact if I have questions?
We understand that this is a lot of information and the choice is not a simple one. That's why we are here for you, to make it as easy as possible.
1. Frequently Asked Questions: environmental
registration and environmental certification
You will find information, more details and frequently asked
questions on our website:
www.royalfloraholland.com/environmentalcertification
2. Can't find the answer you need?
Please contact our Contact Center. They will be happy to help
you!
- Phone and WhatsApp: +31 (0)88 789 89 89.
- E-mail: contactcenter@royalfloraholland.com
- Opening hours: Monday - Thursday: 5:30am to 5:00pm, Friday: 5:30am to 4:00pm
3. If you need personal guidance, our colleagues from
the Contact Center will refer you to our Support
Team.
This team was set up especially for this purpose. We will be
more than happy to answer any questions you may
have.
Would you like more information about our providers or the certification institutes? Below you will find all the websites and contact details.
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Telephone number |
E-mail address |
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+31 (0)174 615 715 |
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+49 221 57776 100 |
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+31 (0)85 224 0090 |
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+31 (0)50 501 1182 |
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+31 (0)88 214 3290 |
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+31 (0)174 615 715 |
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How can the Support Team help me as a grower?
We understand that digital environmental registration and environmental certification is a complex topic and that choosing between the providers is not easy. The Support Team is there for suppliers who have not yet started. We can offer you a helping hand in making the choice by personally informing you or even helping you on your way when registering with one of the providers. In this way, we want to make the process for suppliers easier and ensure that it runs smoothly.
In short, the Support Team offers:
- Expertise, for you to be able to make a conscious choice between the two providers of environmental registration and environmental certification yourself.
- Personal guidance with the registration procedure.
Have you already registered successfully, but still having difficulties during the registration? In that case, please contact the customer service departments at MPS and GreenlinQdata directly so they can offer you personal guidance with each step in the registration process.
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Website |
Telephone number |
E-mail address |
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+31 (0)174 615 715 |
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+49 221 57776 100 |
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+31 (0)85 224 0090 |
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+31 (0)50 501 1182 |
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+31 (0)88 214 3290 |
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+31 (0)174 615 715 |
